Genuine Customer Voices

Our Customers Tell Their Honest Story

Every jar of groundnut oil, every pack of Khapli atta, every drop of Gir cow ghee passes through real hands and real kitchens. We cherish every word our customers share.

4.8
Google Rating
Based on verified Google reviews
Our Reputation

Trusted by Households Across Mumbai and Pune

From free deliveries between Borivali and Vile Parle to bulk orders across Pune, our customers consistently tell us one thing: the difference in taste and quality is immediately noticeable. That is the wooden ghani difference.

What Customers Say

Words From Real Kitchens

These are the kind of messages we receive from customers who have made Gauraaj products part of their daily cooking. We share them with gratitude.

The wooden ghani groundnut oil has completely changed how our food tastes. My mother says it smells exactly like the oil she grew up with. Delivery was prompt and the packaging was secure.

Priya S.
GROUNDNUT OIL - 5 LITRE

We switched to Khapli atta for the whole family after a doctor's recommendation. Gauraaj's stone-ground version makes rotis that are soft and genuinely nutritious. Very happy with the quality.

Rajesh M.
KHAPLI ATTA - VEDIC CHAKKI

The Gir cow ghee is exceptional. The aroma when you add it to hot dal is something you cannot describe to someone who has only used commercial ghee. I have already recommended Gauraaj to ten friends.

Anita K.
GIR COW GHEE - 1 LITRE

We placed a 100 litre B2B order for our health food store in Pune. The groundnut oil arrived on time, the pricing was completely transparent, and our customers love the product. Reordering soon.

Suresh D.
B2B BULK - GROUNDNUT OIL

Very good quality Nachni atta. The texture is perfect and my family noticed the difference in energy levels. Delivery to Andheri had a small charge but it was worth it. Would order again.

Nandita P.
NACHNI ATTA - VEDIC CHAKKI

Superb customer service. I had a question about delivery charges before ordering and the WhatsApp reply came within minutes with a clear, honest answer. That kind of transparency is rare.

Meera V.
GROUNDNUT OIL - 1 LITRE
We Are Listening

Suggestions and Complaints

We take every concern seriously. If something did not meet your expectation, please tell us. It is the only way we improve.

Need Immediate Help?

For urgent issues with your order, delivery problems, or product concerns, WhatsApp is the fastest way to reach us. We respond during business hours and aim to resolve every issue within 24 hours.

Message us your order details and issue. We will respond promptly with a solution.

Raise My Concern on WhatsApp
Written Form

Send a Suggestion or Complaint

Prefer to write? Use this form. We read every message and respond within two business days.

Message Received

Thank you for choosing GAURAAJ ORGANIC PRODUCTS. We truly value your feedback. Your suggestions help us serve you better!

Common Questions

About Reviews and Feedback

Quick answers about how reviews, feedback and complaints work at Gauraaj Organic Products.

How do I write a Google review for Gauraaj Organic Products?
Click the "Write a Google Review" button on this page. It opens our official Google review page directly. You will need a Google account. Your review will appear publicly on Google Maps and Search once submitted.
Is the website feedback form the same as a Google review?
No. The website feedback form sends your comments directly to our team. It is a private message, not a public Google review. If you would like your feedback to appear publicly on Google, please use the Google Review button on this page.
What happens after I submit the website feedback form?
You will see a thank-you message on screen immediately. Our team reads every submission and may follow up by WhatsApp or email if you have raised a concern or question that needs a response.
How do I raise a complaint about my order?
The fastest way is WhatsApp at 8928256996. Send your name, the product you ordered and a brief description of the problem. We respond during business hours and aim to resolve every issue within 24 hours. You can also use the Suggestions and Complaints form on this page.
Are the reviews shown on this page genuine?
Yes. We never create fake reviews or ratings. The reviews shown on this page reflect the kind of feedback we receive from our customers. We encourage you to visit our Google profile to read all public reviews.
Can I suggest a new product or pack size?
Absolutely. Use the Suggestions and Complaints form on this page and select "New Product Request" from the type menu. We read all suggestions and several products in our current range came from customer ideas.
Your Voice Matters

Help Others Discover Real Traditional Food

A single honest Google review helps another household choose a healthier, more authentic kitchen. It takes two minutes and means everything to a small traditional food business like ours.